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FAQ

Have a question and need an answer quickly? See the frequently asked questions below to learn more about us.

Have a question and need an answer quickly? See the frequently asked questions below to learn more about us.

What are your payment options?

We only accept CIA (Cash-in-Advance) though bank transfer, PayPal, Bancontact/Mister Cash, Sofort Überweisung or iDeal. If you request a creditaccount, than we will have to receive a creditreport. 

What are your delivery times?

This varies by product. Most products with print are deliverd within 4 weeks. Blank and standard designs, when on stock, are deliverd within a few days. Ask for delivery times to your country. Express orders are possible. Please contact your advisor.

Are you producer or trader?

We produce 95% of all our products with our own machinery and staff. This enables us to respond immediately to needs and requirements of our customers. 

Can you deliver through wholesalers?

In general, we always deliver directly to you. We work in some areas and countries together with local wholesalers and specialized traders to supply our customers.

Does Hantermann have the opportunity to store our individual products?

We can split one order into maximum four deliveries. Your products are available on demand.

Must I pay for my order at once?

We never stock printed products without full payment in advance.

Can I receive a sample with my ow design/logo?

This is possible. We produce a few samples with your design/logo digitally. Please contact your advisor.

Can you provide the design for my product?

Yes, of course. This service is free of charge!

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